Thank you for that Flatlander .
This is a link for UK passengers re their rights—etc,
http://www.claimsfinancial.co.uk/consum ... 02976.aspxI have not lived in the UK since the 60s, although in the last 10 years I visit annually. One of the most surprising things for me with this exercise, was to find they don’t have a consumer’s institute one can just complain to as such.—I mean one place where a consumer can just write to --- I understand now why the BBC. TV program “Watchdog” is so popular there, Most countries have the just the one stop complaints. It seems to be the UK, has dozens all doing niche work..
They have the Acts passed
• Unfair Contract Terms Act 1977
• Sale of Goods Act 1979
• Consumer Protection Act 1987
• Unfair Terms in Consumer Contracts Regulations 1999
• Consumer Protection (Distance Selling) Regulations 2000
• Electronic Commerce Regulations 2002
• Enterprise Act 2002
• General Product Safety Regulations 2005
• Consumer Protection from Unfair Trading Regulations 2008
•
---but with so many different dept to go to. And a lot of the consumer protection centers on Gov dept making sure that there is free competition…correct pricing etc
They have different dept for banking compliant or a defective article compliant, and I found now a separate depts. to cover travel complaints---one for Rail one for shipping etc The Air travel complaints is covered by a dept called the AUC
http://www.auc.org.uk/ Quite a " yes minister".
Arjay….I had never considered buying separate tickets to be honest, I will look at pricing them, we should point out to people without a current Visa stamp in there passport, that an airline can refuse to take you on a single ticket.