Thai Airways new business plan

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pomps
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Thai Airways new business plan

Post by pomps » October 4, 2014, 12:16 pm

So much for customer service as never received the email about backing down,now have 5 flights to change times at the airport as they cannot seem to stick with flight schedule times at Udon :roll:
Marvellous tho can still enjoy the lounge at Swampy,load up on free magazines and cans of diet coke into my carry on luggage,great for decent toothpicks individually wrapped for better hygiene :shock: :badteeth: 8)



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Post by wazza » October 4, 2014, 12:22 pm

Pomps

Does the ice last the trip. so the Archa in Udon is chilled on your way from the airport ?

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Thai Airways new business plan

Post by pomps » October 4, 2014, 12:30 pm

Still waiting for a decent business lounge at Udonsville airport,although 80 baht voucher gets me 2 Archas if wanted \:D/
Miss the imported beers that used to be supplied to a unit in the departure lounge by DM/Udontap \:D/

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Post by wazza » October 4, 2014, 12:36 pm

Pomps with those prices, U must be getting the 10% disc with a vest. ( Singlet in Oz )

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Thai Airways new business plan

Post by parrot » October 4, 2014, 11:45 pm

In July I was considering booking a flight from Udon to Suvarnaphumi on Thai Smile, but decided to go with Bangkok Air rather than take a chance and end up in Don Muang. Now....several months later......I'm preparing to book a return flight from Suvarnaphumi to Udon..........and I don't want to end up needing to go to DM to make the connection.......so I'll take another pass on Thai Smile.
Sometimes you have to wonder what sort of banter goes on behind Thai Air business doors.

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Earnest
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Thai Airways new business plan

Post by Earnest » October 5, 2014, 2:18 pm

Well, I'm going to try Bangkok Air, I think. I can't trust Thai Air any more, who's to say they won't change their minds again next week? We can now go back full circle to the OP and ask, 'where is the business plan?' I've a feeling there isn't one or at least it's heavily red-penned. ;)
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Thai Airways new business plan

Post by countrybumpkin » October 6, 2014, 10:59 pm

countrybumpkin wrote:Well, I'm even more confused now. I'm flying BKK to Udon on 30 December with Thai Air. Got a call last week to say that flight will now go from DM AND I've been sent a new e-ticket confirming that.
As you were! Got another call from the Agent today to say it's back at Swampy now :-s :-s :-s

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Post by pomps » October 7, 2014, 8:46 am

Just back from Udon airport,yet more alterations to flight times :shock: but the ones below are for Winter 2014, period 26 October until 28 March 2015 :D
Took me 5 mins to find a parking space at 8am,gawd knows what the airport parking is like during peak hours :yikes:

Flights from Udon to Swampy
tg2003 dep 08.40 - 09.40
tg2005 dep 12.30 - 13.30
tg2007 dep 15.10 - 16.10
tg2009 dep 19.20 - 20.20

Flights from Swampy to Udon
tg2002 dep 07.05 - 08.10
tg2004 dep 10.55 - 12.00
tg2006 dep 13.35 - 14.40
tg2008 dep 17.45 - 18.50

Their computers have not been updated yet so I have to recheck they have successfully changed my flights in 3 days.
For all those loyal Thai supporters, bear with them :^o :D 8)

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Post by Alchai » October 7, 2014, 11:28 am

I sent an email to Thai's office in Stockholm, Sweden asking for a reason why it was not possable to book flights from Swampy to Udon in January 2015. Got an answer yesterday that said: "Please wait, Thai is currently re-directing the Udon flights back to Suvarnabhumi" =D>
We may have all come on different ships, but we're in the same boat now

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Post by pomps » October 7, 2014, 11:35 am

There was only one lady at the Thai office and the 3 customers before me did not look happy with all that has been going on,bit of a mess up :roll:
Did read that they will review Don Muang after the winter period so end of March 8)

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Post by Barney » October 7, 2014, 5:12 pm

Was trying to enquire and then book online (thai airway site) today for 1st Nov returning 6th Nov UT to Ho Chi Minh with Thai airways. Couldn't get bookings UT to BKK.
Sent a message asking why the online service is not available to book UT to BKK. Advised that confusion is supreme at the moment with the change to DM

Very swift answer below maybe only 20 minutes

Dear Sir,
We are so sorry that due to the relocation of THAI SMILE OFFICE to DMK airport our domestic flights were affected to reschedule for a few weeks; however, please kindly check again on our website with the different dates. Some flight still have the fare presenting on website.
Kindly check with this information TG XXX (3 digits) will be operated by THAI Airways and TG/WEXXXX (4 digits) will be operated by THAI SMILE Airways.
So, please kindly carefully check for DMK and BKK airports are not the same.
Kindly try with the following method before you make a new booking,
- Allow your internet pop-up blocked in the internet browser setting.
- Clear/delete all your website history in your Chrome.
- Make a new booking in ‘GLOBAL SITE’ on our website >>> http://www.thaiairways.com/en/index.page?
- Unmark on remember ‘traveler detail and payment information for future visit’.
We do so sorry for this inconvenience caused.
Please kindly make a new booking by these above methods.
Thank you for your kind understanding.
We do really appreciated to welcome you on board with THAI J
Your sincerely,

So then asked another question more direct, are you moving UT BKK flight to DM
Another swift answer in 20 minutes or less

Dear Sir,
Please kindly check for your preferred flight on THAI SMILE website in the next few days for the flight after 26 OCT 14 >> http://www.thaismileair.com/index
THAI Airways as mentioned TGXXX will be still operated at Suwannabhumi Airport (BKK) and we also still have many domestic flight operating for passenger.
By the way, please kindly check flight again in the next few days.
Thank you for your email.
Your sincerely,

Make of that what you like.

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Post by wazza » October 7, 2014, 7:08 pm

Phuked up or what and NO its not Phuket

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Post by macca46 » October 7, 2014, 8:41 pm

I guess this why they a loosing so much money they can not decide what to do thank god the bufoons on the ground do not have to fly the planes, they would never get off the ground.

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Post by Aptera » October 7, 2014, 9:01 pm

I just received a new e-mail from Thai airways .... before they changed my flight from BKK to Udon (from Suvarnabhumi to DM) ... now they changed again from DM to Suvarnabhumi !!!

The flight is on December

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Post by Barney » October 17, 2014, 1:02 pm

Looks like status quo remains, ( for how long?) my company has confirmed me out of swampy to UT 26th oct
And when now online checking for booking other flights 1st Nov UT to BKK and return 5th or 6th Nov all showing in and out from suvarnabhumi.

Big plus is I can continue to enjoy the UT airport 80 baht Thai gold privilage. An almost cold singha \:D/

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Post by wazza » October 17, 2014, 1:50 pm

Thai increased their luggage allowances also.

Economy is 30 kg. Business and Gold Card now 40 kg.

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Post by samster » October 17, 2014, 5:59 pm

Has baggage increase just been announced? Wasnt in place last week when I flew BKK/UTH. Got stung THB500 for 5kg in excess of 20kg limit. Have previously been able to talk my way round extra charge but there was no budging the sweetie on the check in desk

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Post by wazza » October 17, 2014, 6:07 pm

Got an email from TG on it last week.

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Post by Barney » October 17, 2014, 6:24 pm

I got done last trip out to work I had 47 KG. I got 20KG plus 20kg for gold card. Thai smile hit me for 7kg at UT and Thai air international flying to dhaka let me go with no charge.

So now we get 30kg plus 20kg for gold. 50 kg that's a lot. If I go royal silk then it's 40 plus 20. I'll have to hire a personal Nepalese porter. :-

"Checked Baggage Policy by Weight Concept applicable to Purely Domestic Sectors
Categories
Maximum Combined Weight of All Pieces
Royal Silk Class 40 kg (88 pounds)
Economy Class 30 kg (66 pounds)
Infant not occupying a seat 10 kg (22 pounds)
ROP & Star Alliance Gold Members Extra 20 kg (44 pounds)
ROP Silver Member (On TG sectors only) Extra 10 kg (22 pounds)

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Thai Airways new business plan

Post by GoodBoy » October 18, 2014, 10:34 pm

Thai increased their luggage allowances except flight operated by Thai Smile.
Thai Smile get 20 kg for economy class and 30 kg for Smile plus or premium economy class.

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