Travel Agents

by **Kudjap or Bust** » May 15, 2007, 10:53 am

Are there any travel agents in Udon that can book Tiger Air flights?

Their online booking doesn't accept debit cards and my credit cards are rejected, they tell me there's a problem with their system..

Before anyone says it I won't give credit card details over the phone....

by **Doc** » May 15, 2007, 11:12 am

I would suspect that any travel agent that books Singapore Airlines would be able to do the same for Tiger - since they are associated with them.

As for good travel agents vs. bad travel agents - my experience has been that it is not the travel agency itself that is in question - it is the individual that you are dealing with. Always double check the booking before you leave their office.

Most of the agencies have people that speak English. I have used the one on the same street as Mr. Tongs - right across from Robinsons with good success. I have also used the one that is on the major corner down from the bus station.

by **Kudjap or Bust** » May 15, 2007, 11:26 am

Doc, Do you mean the shop on the corner of the street leading to the Complex ?I've actually had a bad experience with the shop opposite the Complex trying to book a Thai Air flight for the TW. We finally had it sorted out by the small booth inside the Copmplex

by **Doc** » May 15, 2007, 12:41 pm

Yes - that one. The street leading to the Complex. Down by Psori Road - at the 3 way intersection.

As for the bad experience. Sorry to hear about the problem. I had good experiences there - but that could be because I was dealing with one of my students. Again, typically, it is the individual agent rather than the agency itself.

In resolving complaints and problems here in Thailand - I have found that communication problems are the primary reason that things are not resolved to our satisfaction.

by **wokkawombat** » May 15, 2007, 2:45 pm

Doc, if you mean the agency on the corner of Phosi and Tikkattanon then I also have had good service there even to the extent of being able to pay, with a credit card, flights that I have booked with Qantas or BA on the phone in BKK. Qantas and BA will not accept credit card payment over the phone in Thailand so the agency saved a trip to BKK to pay. All they charged was the normal Thai 3% approx credit card charge rip off.

John

by **Kudjap or Bust** » May 15, 2007, 7:16 pm

Went to the travel shop on the corner this afternon, everything worked out well, the lady there spoke good English which helped although I took the wife with me in case. The lady there even told me I could get the flight cheaper if I booked online....WOW... I explained as I have stated above about the card..

Very nice experience, and a shop I would recommend.

Thanks Doc

by **briang** » May 15, 2007, 8:57 pm

Do Tiger Airways not have a desk at Udon Airport? I was having the same problems booking online as Kudjap. I asked the Gf to go to the Airport to book

Oh well the exercise will do her good! :lol:

Brian

by **Kudjap or Bust** » May 16, 2007, 10:38 am

No there's no Tiger Air desk at the airport. I went over there yesterday morning.

From their website:

Ticket counters at airports: Tiger Airways currently operates nine ticket counters located in Singapore, Macau, Clark, Guangzhou, Haikou, Shenzhen, Ho Chi Minh, Padang, and Phuket airports (for same day travel ticket sales).

by **briang** » May 16, 2007, 2:13 pm

Thanks Kudjap,

looks like we will be using the same travel agents as you!

Hope Tiger get their online system sorted. Maybe they have the same system that Nok had? :razz:

Brian

by **747man** » June 15, 2007, 9:27 pm

THE SHOP ON THE CORNER HAS GIVEN ME GOOD SERVICE IN THE PAST....ITS CALLED " ON TIME TRAVEL " :lol:

by **bubbles** » June 16, 2007, 5:30 am

Hi Guys
Can someone post the TIME TRAVEL phone number and do they have there own website? thanks
Regards Bubs

by **Kudjap or Bust** » June 16, 2007, 7:20 am

On-Time Travel N.E. Co Ltd

Address: 539/72 Posri Road, Udonthani 41000.
Telephone: 042 247792
Fax: 042 243165
Email: ontimene@cscoms.com

Straight from their stationary. They do not post a website so I guess they don't have one. Hope this helps

by **bubbles** » June 17, 2007, 4:57 am

Many thanks KUDJAP will contact them next week for a quote,
Regards BUBS

by **747man** » June 17, 2007, 2:24 pm

Kudjap or Bust wrote:On-Time Travel N.E. Co Ltd

Address: 539/72 Posri Road, Udonthani 41000.
Telephone: 042 247792
Fax: 042 243165
Email: ontimene@cscoms.com

Straight from their stationary. They do not post a website so I guess they don't have one. Hope this helps

Just tried to e-mail this and IT came back as FAILED PERMENANTLEY NO such mailbox !!! #-o

by **Kudjap or Bust** » June 17, 2007, 2:49 pm

Sorry its the address given on their stationary.

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