Debit or Credit cards

[wazza]

Went into the BKK Bank branch @ Prajak Road

Requested a replacement ATM VISA Debit card and highlighted the failure last week of BKK Bank Union Pay Debit Card.

Failed in 4 cities, ( Udon , Khon Kaen, Korat and BKK ) They already acknowledge issues and promptly completed new application docs etc

Cost 100 baht for new BKK Bank Visa ATM Debit Card

Documents required

Passport - as the bank book has the Passport Number as its secure ID. Wont accept Thai Expat ID Card, unless the new BKK Passbook is issued with that number.

Receipt issued and required to be produced in 1 week, when the card arrives in Udon.

Passport and Bank Book also required again when you receive the new card.

Hope this assists

[Lone Star]

Went into the BKK Bank branch @ Prajak Road

Requested a replacement ATM VISA Debit card and highlighted the failure last week of BKK Bank Union Pay Debit Card.

Failed in 4 cities, ( Udon , Khon Kaen, Korat and BKK ) They already acknowledge issues and promptly completed new application docs etc

Cost 100 baht for new BKK Bank Visa ATM Debit Card

Documents required

Passport - as the bank book has the Passport Number as its secure ID. Wont accept Thai Expat ID Card, unless the new BKK Passbook is issued with that number.

Receipt issued and required to be produced in 1 week, when the card arrives in Udon.

Passport and Bank Book also required again when you receive the new card.

Hope this assists

Excellent update, wazza. Much appreciated.

[trubrit]

Managed to get in today , first to the sub branch that took my visa card and issued me with the union one. The little dollies that sold it to me at first tried to tell me same same, which rather annoyed me, as I knew it wasn't, but eventually got out all the forms and copies of pasport etc for me to sign, which cooled me down, but lo and behold after doing all that was told not have, which shot my blood pressure sky high again, my reasonable question as to why she didn't check that before doing all the paperwork just brought a sheepish grin, no apology, at this stage my wife sensing the pot was about to blow bundled me out the shop to go to the head office, where we know the manager, on arriving he wasn't available , surprise, surprise,but a pleasant woman attended to me , who understood my problem and explained that the bank was trying to phase out visa in favour of the union card and all branches have been given a target to achieve which if done so brings a staff bonus, which explained the attitude of the previous staff members and there reluctance to issue a visa card , however I can have one but it would take a week to get as no branch is being issued with them for stock, so I agreed to wait and filled all the neccessary paperwork, only baulking when she asked me for 100bht fee , I absolutely refused to pay this as my previous card that the ATM kept still had three years validity to run, it was there fault I had to get a new card , not mine, so this fee was waived .Anyway all paperwork complete can go back next week to pick my Visa card up. A result but what a hassle when it could have been and should have been so simple .TIT

[Nigglyb]

Thanks for the update Wazza/Trubrit

By the sounds if it, obtaining a Visa card from Bangkok Bank is going to get more & more difficult & it could be withdrawn completely at any time. Couple this with the limited number of retailers currently accepting Union Pay cards then I have to question whether it's worth the hassle for me. Think I'm just going to open an account in another bank

[wazza]

Krungsri have Visa debit card

Ive got one also

[panmotor]

Kasikorn have visa as well

[747man]

Krungsri have Visa debit card

Ive got one also

But...........Does it have YOU'RE Name on it ?? Or does it just have " Priveliged Customer " On it ?? Just Askin'...

[wazza]

Priv member

[747man]

Priv member

So You Cannot use it to buy anything ONLINE !!......I Had one the same & Absolutely NO Use ONLINE...

[wazza]

Dont need to.

I use Thai credit cards for that with OTPs.

[Faraday]

I've got the Bkk Bank 'Be1st valued member' card with the Visa logo on it.

Can't order anything from the UK with it, but ofc works with Thai sites.

Does anyone have an explanation why I can't use it on uk sites?

I thought that the 'Visa' was accepted worldwide.....

[trubrit]

I've got the Bkk Bank 'Be1st valued member' card with the Visa logo on it.

Can't order anything from the UK with it, but ofc works with Thai sites.

Does anyone have an explanation why I can't use it on uk sites?

I thought that the 'Visa' was accepted worldwide.....

You might have to sign up for the Verified by Visa scheme first. My Bangkok Bank card works for any online purchase regardless of country.Well the old one did , hope the new one I get does to.https://www.visa.co.uk/products/protect ... d-by-visa/

[trubrit]

Priv member

So You Cannot use it to buy anything ONLINE !!......I Had one the same & Absolutely NO Use ONLINE...

Not correct, my old one didn't have my name on but when using the verified by visa scheme you just fill in the name used on your account where it asks for name on card .Worked for me before , hopefully still will when I get the new one.

[747man]

Priv member

So You Cannot use it to buy anything ONLINE !!......I Had one the same & Absolutely NO Use ONLINE...

Not correct, my old one didn't have my name on but when using the verified by visa scheme you just fill in the name used on your account where it asks for name on card .Worked for me before , hopefully still will when I get the new one.

Val, I Did have one with Priveliged Member on it ( Krungsri Bank ) Tried to order something from e-bay,& Card was REFUSED....Just sayin' Like...

[wazza]

Some vendors do not accept debit cards.

Premium Outlet stores in Phuket. Hua Hin and Udon. Dont accept BKK Bank Visa Credit cards. Nov last year.

Staff say the companies had a fallout over charges. Just AIS did with 7-11

[trubrit]

Priv member

So You Cannot use it to buy anything ONLINE !!......I Had one the same & Absolutely NO Use ONLINE...

Not correct, my old one didn't have my name on but when using the verified by visa scheme you just fill in the name used on your account where it asks for name on card .Worked for me before , hopefully still will when I get the new one.

Val, I Did have one with Priveliged Member on it ( Krungsri Bank ) Tried to order something from e-bay,& Card was REFUSED....Just sayin' Like...

If that happens a way round it is to register your card with PayPal and use them to pay the supplier.Think that will get round it .

[Nigglyb]

To be honest I wasn't in any rush to replace the Bangkok Bank Visa Debit card eaten be an ATM the other week but today decided to sort it. Every branch we popped into on our travels said a replacement Visa Debit could be issued but we had to go to the branch we originally opened the account, Big C. I suspect telling us this was just an easy way to deal with a customer standing in front of them as when we trekked to Big C we were told no can do. We said we'd close the account as a way to try & spur a change of decision as it's been noted here previously that a Visa Debit could still be issued, but were told okay then let's close it so that's what we did. It really doesn't make the blindest bit of difference to us which bank we use, although I do like the Bangkok Bank mobile app, but hey ho, never mind, maybe Union Pay will become as freely accepted as Visa & MasterCard in the future

[plumbers]

I have a Bangkok visa debit card issued this week , will it be possible to use at a
cash machine in the Uk . I asked in The Bank but received a muddled answer .
Or is any Brit expat used his Bangkok debit card in the Uk .

[Nigglyb]

I used my Bangkok Bank Visa Debit once in an ATM in the uk. No problem then, just same as using a uk card except with the addition of an overseas transaction fee

[trubrit]

Well picked up my new debit card with Visa on this morning, works a treat, first registered it with Pay Pal, then with Skype and also bought some vitamins from my UK supplier all no problems, going to top up my phones next, the're on the verified by Visa scheme .Withdrew from Atm as well .Life should always be this easy.