Beware of Lazada.

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747man
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Re: Beware of Lazada.

Post by 747man » October 12, 2017, 2:18 pm

Ordered Several Things Over the past Month, EVERYTHING Arrived On Time & Unbroken / Not Damaged....So I Will continue to buy from......Until anything goes wrong !!

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Lone Star
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Re: Beware of Lazada.

Post by Lone Star » October 12, 2017, 3:07 pm

747man wrote:
October 12, 2017, 2:18 pm
Ordered Several Things Over the past Month, EVERYTHING Arrived On Time & Unbroken / Not Damaged....So I Will continue to buy from......Until anything goes wrong !!
That is good news, 747. Thanks for sharing!
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Re: Beware of Lazada.

Post by BobHelm » October 12, 2017, 3:34 pm

Just 35% of the value of items sold on Lazada are actually shipped from a Lazada owned warehouse.
The large majority are shipped from other companies trading through the Lazada web site.
Hence, if you are going to buy through their web site you need to do a bit of 'due diligence' as to exactly what you are buying & from whom. Exactly as you have to do with Amazon or E-Bay.

If you are actually buying from Lazada then I would imagine that any issues you had would get swiftly resolved, if they occurred
If you are actually buying from a small back yard Chinese company then you might be lucky if you get what you pay for, or you might get a real bargain, but it is certainly more of a gamble .. :D

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Re: Beware of Lazada.

Post by pf-flyer » October 12, 2017, 3:41 pm

I have order at least 50 items over the last several years no problems and no complaints. I returned 1 item last year that I was not satisfied with. I went online submitted the return request. They sent me the return authorization and the carrier showed up a day or so later to pick up the item to be returned.
Have you ever been too nice and ended up in a situation that could have been avoided if you would have had just said " NO " ?

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Re: Beware of Lazada.

Post by vincemunday » October 12, 2017, 4:33 pm

Exactly the same experience as pf-flyer, no complaints at all.
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Re: Beware of Lazada.

Post by Marcosteffano » October 12, 2017, 6:58 pm

Bang on with all my orders.just have to watch what crap you buy.

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tamada
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Re: Beware of Lazada.

Post by tamada » October 13, 2017, 12:31 pm

I think there are enough tools on lazada now to be able to sleuth the ultimate supplier and get a handle on quality and return options but it was certainly a bit different shortly after they were acquired by the Chinese. All of a sudden just about everything was coming from there. Not as bullet-proof as it used to be at the start but getting better than it has been.

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Re: Beware of Lazada.

Post by wazza » October 13, 2017, 6:40 pm

Lazada Singapore wont ship food items to Thailand

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rjj04
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Re: Beware of Lazada.

Post by rjj04 » January 24, 2019, 2:37 pm

I have ordered a few items from Lazada and up until now I had no problems. This order, I received the wrong item. I go to their order page and click on the "RETURN" button and get a pop up message...
"RETURN NOT AVAILABLE"... their return policy page says you can return if sent the wrong item. But if they will not give me the shipping label how can i return it... via their system? I try to chat with them, a pop up message says nobody is available to chat with me, try again later... send mail message... no reply... here we go again. TIT

MusicalBars
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Re: Beware of Lazada.

Post by MusicalBars » January 24, 2019, 3:03 pm

rjj04 wrote:
January 24, 2019, 2:37 pm
I have ordered a few items from Lazada and up until now I had no problems. This order, I received the wrong item. I go to their order page and click on the "RETURN" button and get a pop up message...
"RETURN NOT AVAILABLE"... their return policy page says you can return if sent the wrong item. But if they will not give me the shipping label how can i return it... via their system? I try to chat with them, a pop up message says nobody is available to chat with me, try again later... send mail message... no reply... here we go again. TIT
if you have only had the item upto 7 days then anything should be returnable with lazada have had the same problem on chat but you just have to keep pressing chat over and over evantualy you will get through if your outside 7 days then it depends on the sellers waranty

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Bandung_Dero
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Re: Beware of Lazada.

Post by Bandung_Dero » January 24, 2019, 3:11 pm

BigBubba wrote:
March 26, 2016, 11:56 am
And I went to their website from my phone and was bombarded with pop up ads afterwards. It was a nightmare getting that crap off my phone.
This is the only complaint I had about them. I just killing their notifications cured it.

In saying that I have NO worries, Very prompt, overnight, home (rice paddies) deliveries even on weekends - if they have stock in Bangkok. Longest I have waited on an imported items is 3 days (a 45 Baht shipping charge). On 2 occasions I had to give the Kerry driver directions and in each case they understood enough English to find me.

Certainly beats hoofing it around Udon looking for things.
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glalt
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Re: Beware of Lazada.

Post by glalt » January 24, 2019, 3:27 pm

I happen to hate shopping. Because of that, I order nearly everything from Lazada. I have placed more than 60 orders and have had no problems.

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vidmaster
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Re: Beware of Lazada.

Post by vidmaster » January 24, 2019, 3:56 pm

I’ve had no real problems, as with COD payment method you cannot go wrong

choi choi
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Re: Beware of Lazada.

Post by choi choi » January 24, 2019, 4:13 pm

Lazada is a great ! I have bought many items .Always on time and perfect condition.
Really professional trader!

LoneTraveler
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Re: Beware of Lazada.

Post by LoneTraveler » January 24, 2019, 4:29 pm

choi choi wrote:
January 24, 2019, 4:13 pm
Lazada is a great ! I have bought many items .Always on time and perfect condition.
Really professional trader!
Same for me, I did return one item it was wrong brand, They sent me return shipping label, went to post office, no return postage required, got a refund within 7 days. Just received an order today, everything good. I will continue to use Lazada in the future.

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