Beware of Lazada.

Looking for a something in particular but don't know where to buy it? Try asking here...
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rjj04
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Re: Beware of Lazada.

Post by rjj04 » January 24, 2019, 5:46 pm

If I'm interpreting their email message correctly, apparently they are having technical problems with their software and I am on standby?...

"Warm greeting from LAZADA, Effortless shopping!

Thank you for trusting and shopping with us.

Regarding the order number....

Thank you for taking time to contact us. May we inform you that now we have the technique issue with the system for returning form and we are in the process of fixing the issue. Nevertheless, please be informed that we are coordinating with our concerned department regarding your issues, it would take approximately 1 - 2 business days to receive the feedback from the concern department. If we receive any concerns update before then, we will keep you informed promptly.

We truly apologize for the inconvenience caused and thank you for your understanding.

If there is anything that we can help you with, please do not hesitate to contact us. We are always delightful to assist you.

Best regards,
....
"

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747man
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Re: Beware of Lazada.

Post by 747man » January 24, 2019, 5:55 pm

vidmaster wrote:
January 24, 2019, 3:56 pm
I’ve had no real problems, as with COD payment method you cannot go wrong
That's What I Do.........It's the ONLY Way to go..... :D :D

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rjj04
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Re: Beware of Lazada.

Post by rjj04 » January 24, 2019, 6:01 pm

So, you guys ordering COD actually open the box to check your order is correct, while the driver waits?

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tamada
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Re: Beware of Lazada.

Post by tamada » January 24, 2019, 11:07 pm

rjj04 wrote:
January 24, 2019, 6:01 pm
So, you guys ordering COD actually open the box to check your order is correct, while the driver waits?
Every time.

86Tiger
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Re: Beware of Lazada.

Post by 86Tiger » January 24, 2019, 11:31 pm

My misses will only order if cash is given after insuring she gets what she want. She don't play.....

plumbers
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Re: Beware of Lazada.

Post by plumbers » January 25, 2019, 9:58 am

Yes always check the contents is good advice , I paid the guy later
opened the package to find some cables for an I Phone :(
Not what I ordered .

andymu
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Re: Beware of Lazada.

Post by andymu » January 25, 2019, 10:48 am

Never had a problem always good quality goods from mini pc, crash helmet, cloths, bedding. You name it always good.

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vincemunday
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Re: Beware of Lazada.

Post by vincemunday » January 25, 2019, 2:13 pm

I've used Lazada well in excess of a hundred times, I use them for everything and I really have no gripes at all. On the very odd occasion things have turned up broken etc I've sent them a pic and they've told me to keep the item and they've refunded me as well. Very highly recommend.
"I don't risk my life for the sake of my children, I risk it for the sake of everyone's children" Stephen Yaxley-Lennon aka Tommy Robison - Free speech activist 2017

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parrot
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Re: Beware of Lazada.

Post by parrot » January 25, 2019, 4:27 pm

Although I don't use Lazada much, I view it much as I do netflix, fiber optic internet, and the occasional trip to Villa.........a godsend for those living further out of town or those who don't like shopping in stores or for those things that you can't find in Udon. Sometimes I have to knock myself in the head and remind myself I'm living in Udon.

dragonz
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Re: Beware of Lazada.

Post by dragonz » April 5, 2019, 10:48 am

seems things are changing at lazada for the worst .I have ordered a lot of items over the last 2 years , great service , no problems until now .
First ordered an item but this time delivery was with a new co. called cj gls . After 5 days i tracked the order to cj gls office in nong khai . On looking i saw delivery failure twice? I tried phoning the number and their bkk no. but no answer .After 5 delivery failures they sent the item back to lazada? On looking closely at their tracking delivery failure was posted 1 minute after midnight on the next day so obviously computer generated and was never sent out.Lazada said they would look into it but never did and as C.O.D. i was not that bothered . A few weeks ago ordered some towels , 3 bath towels and 6 face towels but alas i saw delivery by cj gls . Same thing in nong kahi a few days so i emailed all the bosses at cj gls in thai and one answered and said he would look into it. Got a phone call from a woman asking if i was expecting a delivery and did i complain to her boss . said yes and the next day a guy delivered it in a car . just my parcel .The towels were rubbish but he refused to take them back and after a while i decided to pay and just return them
NO , new lazada policy cannot just return anymore . have to open a dispute with the seller and he refused to accept them back saying the do not accept returns and do not give refunds even though their page said 7 days easy return. Lazda said there was nothing they could do and gave me a 200 voucher .
this is what the seller said to me "You must know that you pay only 349 bath but you want get 5 stars hotel standard towels ?"
this is what he advertised
3 Piece Premium Cotton Bath Towels Set - 1 Bath Towels, 2 Hand Towels Super Absorbent Hotel Spa Quality Luxury Towel Gift Sets
so just cannot return anymore so will not use lazada agin . spent about 80,000 baht in the last 2 years but will go back to ebay photo , what i ordered and what he sent
8eed9dd887ff4cb62e7cae81c39110bf.jpg
Caaqapture.JPG

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747man
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Re: Beware of Lazada.

Post by 747man » April 5, 2019, 7:32 pm

I Ordered a couple of products Today,Total To Pay was 2895 Baht I Normally pay COD But on this occasion decided to pay with my English Bank VISA Debit Card,Payment was being processed but then it came up Card Declined ( I Knew I Had almost 1000gbp in my account,So I contacted Lazada to ask why ?? Their answer...."We DON'T Accept International Cards either Credit or Debit" Well Lazada YOU Are going to lose a LOT of customers to the likes of e-bay....IMHO !!

fdimike
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Re: Beware of Lazada.

Post by fdimike » April 5, 2019, 7:44 pm

That's information is not entirely correct regarding the use of credit cards. I use my US BOA credit card all the time however the billing address is here in Thailand. Another hurtle to overcome is your browser. Lazada will not accept my CC payment using Firefox but will using IE. Go figure.
An ex-pat in the Land of Smile

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747man
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Re: Beware of Lazada.

Post by 747man » April 5, 2019, 8:31 pm

fdimike wrote:
April 5, 2019, 7:44 pm
That's information is not entirely correct regarding the use of credit cards. I use my US BOA credit card all the time however the billing address is here in Thailand. Another hurtle to overcome is your browser. Lazada will not accept my CC payment using Firefox but will using IE. Go figure.
the billing address is here in Thailand.....So is Mine Mike.....

fdimike
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Re: Beware of Lazada.

Post by fdimike » April 5, 2019, 8:36 pm

What browser are you using 747?
An ex-pat in the Land of Smile

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747man
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Re: Beware of Lazada.

Post by 747man » April 5, 2019, 8:43 pm

fdimike wrote:
April 5, 2019, 8:36 pm
What browser are you using 747?
IE Mike

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