Wee Jimmy wrote:After reading Dr Dao’s past encounters with the law I have the opinion this guy should have walked off the plane in a gentlemanly manner befitting a doctor. However, he chose to cause a rumpus and possibly saw the dollar signs flashing in front of his eyes as he was being dragged off.
In saying that United could have handled it differently.
Judging Dr. Dao's past it could be assumed he was not the gentlemanly type. However by the same token the airline could have taken the high road and dealt with him later thus getting all of their customers to their destination on time.
jai yen yen wrote:Airlines have the right to ask a passenger to leave the plane, it happens. .
A right? They have a rule, written into the contract the passenger agrees to when purchasing a ticket. It's not a law, its a contract dispute. So why is law enforcement involved?
Consider this. If my renter in the US doesn't follow the contract and pay his rent, I cannot call the police and have him immediately removed. I need to first follow a legal process before the police will assist me. So why does UA get immediate police assistance to enforce a contract?
jai yen yen wrote:I don't like it and I think over booking and bumping is B.S. but it does happen. Our PC society will cry for this guy but I will not. He screamed and cried like a baby when he was pulled off and in so doing caused a big disturbance in the process. .
I don't see a lot of "cryin for this guy" in the news, social media, or this thread. What I do see is an outrage over UA's policy of
obey or else....
I'm all for dragging someone off a plane who is dangerous or disruptive. But for questioning their rules? No.
jai yen yen wrote:I am sure he will cry some more now to get a big payout which he does not deserve. What ever happened to the days when you were accountable for your actions, this guy asked for trouble and got it.
I think he most certainly is entitled to be reimbursed hospital expenses and lost income. And UA deserves to be fined for their actions which is how the settlement will be viewed.
As far as "cryin some more now", the same can be said about UA's CEO who initial said they did the right thing and now is saying
"no one should be treated that way period", when asked if Dr Dao was to blame he stated " "
No, he can't be. He was a paying passenger sitting in our seat in our aircraft". Of course his cryin is about cryin all the way to the bank. He didn't give a ---- about the customer until it effected his pocketbook.
https://www.youtube.com/watch?v=Dk2Y_VL5e7s
Boils down to this: Dr Dao had patients the next day. Needs to get to his practice or will loose money. He paid for his seat, boarded the plane, and has a reasonable expectation that he's going to get home. UA at the last minute needs his seat for a stewardess to get to her next flight to hand out peanuts. UA say's our plane, read the fine print, ---- you get off.
UA had zero concern about the customers business problems of loosing his seat, and after removing him from the plane, initially had zero concern about the physical injury to the customer.
Well not everything in life is fair and UA had the upper hand, but what a ------ way to run a business that deals with the public.