Especially as toyota is a very average manufacturer not at all high end of the spectrum

talking price or quality, definitely one of best quality car makers out there.

kevh wrote:Secondly, as the front brakes are disc brakes and the back brakes are drum brakes and 60% or the braking is applied to the front brakes and only 40% to the back brakes it is virtually impossible for the back brakes to lock up first.

That is what factory has planned.

Friction for pads varies normally between 0,25 and 0,35. Some pads have friction as high as 0,55-0,65.

Braking forse can be planned to divide 60/40 and it is handled by giving different brake fluid pressure to rear and also having larger and/or disk brake in front. Using pads with friction 0,25 instead of 0,35 can reduce front brake braking capacity around 30% and it can mean that rear brake becomes more effectice. Braking torque is a combination of friction, pressure and brake size. The more friction you have, the less force you need to stop the car.

I only have automotive engineer background and now have been working for car factory only little more than 20 years, but I still believe that changing vehicle parts other than planned can make vehicle not stabil. Not always, but it is possible.

I have tested very hard front pads with soft rear pads and it really does not need wet surface to spin.

If you have pads wore out less than 50 000 km, those were very soft and friction could be around 0,5. Changing hard pads instead can lower front braking torque to half of the original. In normal conditions you do not feel the difference.

New pads can be similar to old ones or those can be anything. If those are near to original, there is not danger in wet or unusual conditions, but if the difference is from 0,5 to 0,25 I would not like to be near your vehicle when something happens and you have only half of original braking torque in the front (30%).

Ps. ABS of course changes situation a little bit, but still... not as planned.

L A, if auto then does not apply, completely differant oil in auto boxes, and has to be spotlessly clean.

Eagle,

You are still assuming that the not toyota part is massively substandard without any justification.

I have tried hard braking in both dry and wet conditions, and the vigo does have ABS so i will tell you again there is no difference in braking ability.

With all your experiance i'm sure you will agree that the original part wearing out in 44,000 KM is far from acceptable.

Especially as you estimated that they should wear out at around 100,000 in your original post.

And again you are straying from the point of the original post.

kevh wrote:Eagle,

You are still assuming that the not toyota part is massively substandard without any justification.

I have tried hard braking in both dry and wet conditions, and the vigo does have ABS so i will tell you again there is no difference in braking ability.

With all your experiance i'm sure you will agree that the original part wearing out in 44,000 KM is far from acceptable.

Especially as you estimated that they should wear out at around 100,000 in your original post.

And again you are straying from the point of the original post.

I believe that non genuine part is sometimes same as genuine. Problem is that they make parts to suite several different models and conditions. A genuine Toyota part for cold area countries is not same as for tropical countries. That makes difference. Buying non genuine part you never know if you have similar part as original even the producer can be same.

I try to follow the original post and remind that sometimes authorized workshop must speak against non genuine parts. It is not always a question of stealing money. I can also be thinking of customers safety. Authorized workshop does not know how non genuine pads are working and that causes a good reason to suggest replacing.

Please remember that connection between mechanic and foreman and also between workshop and you can be not so perfect and part of discussion can be left on the way (i.e. mechanic said that pads need to be replaced and foreman understood that those are old ones, not non genuine. He corrected that to you after checking again). I believe that person from workshop was native english speaker and there was no possibilities to misunderstand each other?

If workshop calls to customer and asks permission to do extra work, it is more customer service than stealing. In this case the way they used was not perfect and misunderstanding happened somewhere. They had a good reason for change, but in this case customer did not accept that. I believe that they did not change pads without permission and followed the original work order as agreed. To do as agreed and suggest something that is best for customer (as they think) is good service -I believe.

Brake pad life less that 50000 km could be caused by skipped yearly brake service (lubrication). It means that that service point is not perfect and they not do whole service as they should. That is stealing.

kevh wrote:To clarify our service was at 50,000k and the pickup is 3 years old.

Prior to this rip off i had no problems with Toyota either, however once bitten twice shy.

Kev

It's my understanding that you have 3years/40k kms free maintenace when you buy a Toyota, you only have to pay materials. Most of my maintenance bills are less than 1k baht, except for 40K kms, which shows a lot of items for 4k baht, no labor, but strangely mentions work for 50K maintenance, is this a new kind of scam?

Everytime I've paid my bill at Toyota the girls go over the bill with me. They do it in Thai, but when I've asked about different items on the bill, they've either explained it themselves or brought in someone who could. If you're presented with a bill that's not to your liking, whether at Toyota or a restaurant, you ought to get clarification before forking over your money.

As for brakes wearing out at 50,000km, I've seen people with feet on the brakes while driving, emergency brake engaged while driving, or hard braking for every light. I can't imagine the lifespan of a typical brake set is designed for that sort of abuse.

An old thread but time for an update.
I would very stronly recommend against using Shin Nont Toyota for sales or service!

I think they are anti-fahlang. I made an appointment to take my Camry in for routine service, just lube and oil change. It took 3 and a half hours and car not cleaned. At no time while just sitting there was I spoken to or acknowledged. As a matter of fact, I felt personally ignored.

It looked like several people that came in after me were finished well before me. Maybe “special” customers. I don’t know what it takes to be special, I purchased their most expensive model.

This was not the first time I expericed this. It happened before but I thought it was just me. It’s not me.

Just my personal opinion. They have definately lost my business but I think they don’t care. I sent an email to them with my complaint but do not expect a response.

Your post's title << Udon Toyota Service Rip off >> might be misunderstood since i believe that the Udon Thani Toyota dealership is on Thahan rd near Wing 23, while you are clearly referring to Toyota Shin Nont Udonthani.
Have a nice day.

I've taken my 10 year old Toyota truck to Shin (near Tool Pro) a few times. Once to fix a problem with rare stalling at a light....the kind of problem that you can't replicate on demand. After the mechanics said they couldn't determine the problem, they told me to wait a few minutes for the master mechanic to return from lunch. He determined and fixed the problem.
A few oil changes were done quickly enough. And my last visit for a 130,000km check on an appointment was done fast enough......wifi inside, a harem of girls serving coffee, water, snacks to help while away the time.
Early this year, I visited to check out a new truck......the salesman was nice enough to show me several models and satisfactorily answered all my questions.
That all said, if I had an appointment and still waited 3+ hours for an oil/filter change, I'd not be a happy camper. I'd bring a tent and camp out in front of the manager's office.

parrot wrote: ↑

May 4, 2018, 3:09 pm

I've taken my 10 year old Toyota truck to Shin (near Tool Pro) a few times. Once to fix a problem with rare stalling at a light....the kind of problem that you can't replicate on demand. After the mechanics said they couldn't determine the problem, they told me to wait a few minutes for the master mechanic to return from lunch. He determined and fixed the problem.
A few oil changes were done quickly enough. And my last visit for a 130,000km check on an appointment was done fast enough......wifi inside, a harem of girls serving coffee, water, snacks to help while away the time.
Early this year, I visited to check out a new truck......the salesman was nice enough to show me several models and satisfactorily answered all my questions.
That all said, if I had an appointment and still waited 3+ hours for an oil/filter change, I'd not be a happy camper. I'd bring a tent and camp out in front of the manager's office.

Yeah they would be more interested in someone coming in with a 10 year old car with no warranty left on it and paying cash than someone who's only paying for parts.ive had my Isuzu from 22,000km and just serviced it at somchai making sure to use magnatech and all filters and wanting to see the old ones.in fact the only thing to go wrong was the window mechanism that Isuzu couldn't do because of the soundproofing on the door but somchai done 100%...dealers.your only paying for them nice big showrooms and armies of staff.

Valuable post and warning for toyota nong bua lamphu.
I have bought 2 cars fron toyota near wing 23.
Very happy with them but early on i took my hilux to nong bua for an eary check because its closer. 5000k i think after new oil was put in it toyota wing 23 at 3000k. While siting across the road having lunch wife gets a phone call saying oil was below the line and recommend replace and top up. Im thinking something badly wrong here either it wasnt filled properly or my engine is stuffed but it would be blowing smoke badly at that rate. Hmmmm.
Told them id come and look. When i walked into workshop head mechanic looked me very sheepishly then walked away. I checked oil it was about 1mm below full line.
Toyota near wing 23 for me now every time.
Always happy with them
Mick

Are there any other recommendations for service of Toyota. Tried act at makro but would appreciate other recommendations


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Marcosteffano wrote: ↑

May 4, 2018, 10:37 pm

parrot wrote: ↑

May 4, 2018, 3:09 pm

I've taken my 10 year old Toyota truck to Shin (near Tool Pro) a few times. Once to fix a problem with rare stalling at a light....the kind of problem that you can't replicate on demand. After the mechanics said they couldn't determine the problem, they told me to wait a few minutes for the master mechanic to return from lunch. He determined and fixed the problem.
A few oil changes were done quickly enough. And my last visit for a 130,000km check on an appointment was done fast enough......wifi inside, a harem of girls serving coffee, water, snacks to help while away the time.
Early this year, I visited to check out a new truck......the salesman was nice enough to show me several models and satisfactorily answered all my questions.
That all said, if I had an appointment and still waited 3+ hours for an oil/filter change, I'd not be a happy camper. I'd bring a tent and camp out in front of the manager's office.

Yeah they would be more interested in someone coming in with a 10 year old car with no warranty left on it and paying cash than someone who's only paying for parts.ive had my Isuzu from 22,000km and just serviced it at somchai making sure to use magnatech and all filters and wanting to see the old ones.in fact the only thing to go wrong was the window mechanism that Isuzu couldn't do because of the soundproofing on the door but somchai done 100%...dealers.your only paying for them nice big showrooms and armies of staff.

Marco, Who or what is somchai? Where are they located? I am looking for someone besides Toyota dealer to service my pickup. Thanks.

Does anyone know if Nan at Baan Jig who (I think) used to be a forum sponsor and came highly recommended by members for out-of-warranty vehicle services and repairs managed to find new premises?