WizzTV Email address

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Bandung_Dero
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WizzTV Email address

Post by Bandung_Dero »

Just trying to renew my subscription for the 3rd year but I can't get into their WEB site = "Access Denied" turn your VPN off. Well I have and still no access!!

Can someone give me the WizzTV customer support email address?

Thank you in advance
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Stantheman
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Re: WizzTV Email address

Post by Stantheman »

You might try shutting down VPN completely as some still run in background even when not connected. If that doesn't maybe try connecting via the web site using your smartphone
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Bandung_Dero
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Re: WizzTV Email address

Post by Bandung_Dero »

I have shut it down completely via the "Task Manager" the problem is also in my phone both using 3BB and 5G connections.
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jackspratt
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Re: WizzTV Email address

Post by jackspratt »

The only contact I can send is via their website https://www.wizztv.co.uk/team with a "Contact Us" bubble in the bottom right corner.

ps perhaps you need to upgrade your piano wire :-s
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Bandung_Dero
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Re: WizzTV Email address

Post by Bandung_Dero »

Was in Clive's this arvo and he had an email address to their sales dept. so will try to go down that route. His phone connected OK but mine still "Denied" on his WiFi???

Still a problem on both my notebook and phone.

BTW. For u Jack. There is one other who has received the TIN email from KBank.
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thewatchman
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Re: WizzTV Email address

Post by thewatchman »

jesus h christ on a bicycle,im glad im not one of those sheiles
laughing at the occasional visitor and failed taxi drivers
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tamada
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Re: WizzTV Email address

Post by tamada »

thewatchman wrote: November 29, 2024, 12:12 am jesus h christ on a bicycle,im glad im not one of those sheiles
Hope this helps
Hope this helps
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Bandung_Dero
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Re: WizzTV Email address

Post by Bandung_Dero »

OK, was able to get into the WizzTV site using the "Incognito" mode in Chrome but using the "Secret" mode on my phone didn't stop me from being blocked on it.
Last edited by Bandung_Dero on November 29, 2024, 3:51 pm, edited 1 time in total.
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tamada
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Re: WizzTV Email address

Post by tamada »

Bandung_Dero wrote: November 29, 2024, 2:22 pm OK, was able to get into the WizzTV site using the "Incognito" mode in Chrome but using the "Secret" mode on my phone did stop me from being blocked on it.
Defo something wrong with that bean can & piano wire setup, IMHO.
'Don't waste your words on people who deserve your silence'
~Reinhold Messner~

'You don't have to be afraid of everything you don't understand'
~Louise Perica~

"Never put off until tomorrow, what you can put off until next week."
~Ian Vincent~
Pikolim
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Re: WizzTV Email address

Post by Pikolim »

Hey, I had the same issue a while ago! You can try contacting WizzTV support . Hopefully, they’ll be able to help you sort it out. Let me know if that works!
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Bandung_Dero
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Re: WizzTV Email address

Post by Bandung_Dero »

In short the issue has been addressed but VERY disappointed with their customer support. They did not respond to my request for email help via the BS chat balloon. The one email address I found for them didn't accept my email.

All of a sudden all my devices connected OK with or without the VPN on. Can only assume they were flooded with complaints and fixed it???
Sent from my 1977 Apple II using 2 Heinz bake bean cans and piano wire!
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