O.K I Will now Name Names.....I Had a problem with Etihad ( Check In Staff at Manchester ) Their attitude Stank,I am Silver Card holder and their website says I have the right to use the Business class check in desks at ANY Airport,BUT At Manchester they have a "Flashing sign "above there desks 2 for Economy ( Cattle ) Class & 2 for Business class & GOLD card members ,Last December there were about 200 pax in the Cattle class lines,So I goes straight up to the Business check in desk,which was totally empty,just the 2 ladies ( Check in staff ) Yakking to each other,I put our bags on the scale presented our e-ticket and my SILVER card,She turned around looked aghast at me and said " Cant you read pointing to the flashing sign above her head " THIS is Business Class & GOLD Card members only,And was'nt going to check me in,pointing to the line for Cattle,I told her what the rules were for SILVER cards and she argued with me saying " Well NOT at THIS Airport " I asked for a Supervisor,who duly spoke to me,and to my amazement agreed with her staff member,But when I said to her that IF She did'nt let me check in where I was,I would be e-mailing Abu Dhabi ( Head office ) about this, She then relented and checked me in,I Did inform Abu Dhabi about this and they agreed with ME,Apologised on Her Behalf and credited my account with a further 5,000 Etihad Miles.....So I Guess I sort of WON !!!!However my last 2 trips to & from the UK have been on different carriers,So their Staffs attitude at Manchester cost them a few quid in the end,I also told Abu Dhabi what I had done & got an e-mail from HEAD of customer service asking me to Please reconsider us for your FUTURE trips and everything would run smoothly.....Sorry about long post,I thought I was writing a novel there,for a while...
( Also sorry should'nt have posted on Thai Promo Forum,But should have put in Travel Forum,If Mod wants to move O.K with me )